Computer Support Technician Certificate
This certificate is designed to prepare students for entry-level careers supporting computer users as a Computer Support Technician. A Computer Support Technician performs a wide range of hands-on tasks for the computer user, including computer installation, maintenance, troubleshooting, repair, retirement, and training. Students will complete NSS 101 and NSS 105 (IT Fundamentals 1 and 2) in a hybrid learning environment. Lectures, reading, exercises, and video demonstrations are all completed online. Students will typically spend three or more hours outside the classroom doing online learning for every hour spent in the classroom. They should budget at least 10 hours per week for homework. Students will meet in the classroom one day per week performing the hands-on skills they learned through the online exercises. The courses’ learning objectives roughly parallel those of the CompTIA A+ certification exam objective, though this is not an exam preparation program. Courses in this certificate transfer towards the Computer Networking & Information Systems Security (CNISS) AAT or AAS-T degree program.
Program Length
This program is approximately one quarter long, depending on the time students need to satisfactorily complete all graduation requirements.
Admission Dates
Fall, winter, and spring quarters (it is not offered in the summer quarter).
Completion Requirements
Prerequisite(s)
Students should be able to use a computer to read the courseware online and be able to send email.
Program Course List